Privacy Policy

Luma Cleaning Co. respects your privacy. This policy explains how we handle personal information when you contact us about cleaning services.

Information you provide

When you email, call, or prepare an enquiry using our website, you may provide your name, contact details, suburb, property information, preferred cleaning service, availability and cleaning requirements.

How we use your information

We use the information you send us to respond to enquiries, provide quotes, arrange and deliver cleaning services, and communicate with you about your booking.

Website enquiry form

Our website enquiry form prepares an email in your email application. The information is sent to us only if you choose to send that email. Please avoid including sensitive information in your enquiry.

Sharing and storage

We do not sell your personal information. We may share information where reasonably necessary to provide our services or where required by law. Information sent by email may be processed and stored by your email provider and ours.

Access and corrections

You can request access to, or correction of, personal information we hold about you by contacting us.

Contact

Email: lumacleans@outlook.com
Phone: 027 554 7207

Last updated: October 2026